Glossary

List of terms and abbreviations used in this Report
ACORT Retail Companies Association
RES Renewable energy sources
GOST A regulatory document serving as a basis for standardisation of production processes and services
Dark store Special warehouse where online orders are fulfilled for delivery
VHI Voluntary health insurance
Drogerie Retail store selling beauty, hygiene and household related products as well as certain non-prescription medications.
IT Information technologies
KPI Key performance indicator
SME Small and medium-sized enterprise
VAT Value-added tax
ODS Ozone-depleting substances
GHG Greenhouse gases
RSPP Russian Union of Industrialists and Entrepreneurs
DC Distribution centre
LNG Liquefied natural gas
PL Private label – a brand owned not by a manufacturer or a producer but by a retailer or supplier, who gets its goods made by a contract manufacturer under its own label
Food sharing Practice of free distribution of food that is near (not past) its expiry date to vulnerable population groups
UN SDGs United Nations Sustainable Development Goals
Eq Equivalent
СО2 Carbon dioxide
ESG Corporate development strategy that relies on environmental, social and governance aspects
FMCG fast-moving consumer goods
GFSI Global Food Safety Initiative
NPS Net Promoter Score, which shows consumer loyalty to a product or company