Personnel management

Our people’s dedication and contribution is key to securing the growth, development, and seamless operation of all companies in the Magnit Group. To boost employee loyalty and attract new talent, we improve working conditions, provide decent salaries, promote careers, train people, and take care of their health.

Goals of Magnit’s HR Strategy
  • Securing the sustainability of Magnit’s business through programmes designed to maintain sufficient staffing and acceptable turnover among rank-and-file staff, managers, and experts
  • Unlocking potential for business development by introducing tools and practices that foster employee engagement and productivity, as well as running a talent acquisition and development programme
  • Making a quantum leap in the development of HR management technology, programmes, and approaches, including the use of effective, modern, and easy-to-use tools for managers to handle teams, and services for employees.

In doing so, Magnit seeks to be a smart employer, making decisions based on high-quality data and a robust cost-benefit ratio across its programmes.

Type of employees Employer brand Corporate culture Talent and team Robust corporate structure EVPEmployer Value Proposition. and HRHuman Relations. service Systems and data
Top management
  • Employer brand revision and promotion, brand health analysis
  • IT recruitment centre creation
  • Implementation of new recruitment tools
  • Improvement of internships
  • Automation of onboarding programmes
  • Development of dedicated recruitment advertising campaigns for different target groups, including categories such as “60+”, “students”, etc.
  • Constant employee feedback collection
  • Internal communication system development (via HR App)
  • New hybrid and remote working arrangements
  • Volunteer corporate community development
  • Corporate values promotion
  • Development of a programme to recognise employees with state awards and badges of distinction
  • Further consistent efforts of the Company’s management to improve employee engagement
  • Development of Beyond Work, a series of psychological support lectures for employees
  • Performance management
  • Talent management and succession planning programmes
  • Gamification of business processes to boost employee performance
  • Design of a professional skills competition system to develop and retain talent
  • Flexible organisational design
  • Update of organisational management standards
  • Authority model and process management
  • Remuneration structure
  • Benefits programmes
  • Personnel costs management
  • Improvement of professional training programmes
  • Temporary and outsourcing personnel management
  • Design of a support programme for socially disadvantaged employee categories
  • Set-up of a process to provide employees with New Year presents for their children
  • Development of an Employee Cashback loyalty programme for staff (piloted in Moscow, Northwestern, Urals, Southern federal districts, and the Head Office), with subsequent rollout in other districts
  • Magnit-Discount partner loyalty programme for employees
  • SAP HCM
  • Electronic HR document flow
  • Work Force Management (WFM) tools
  • Digital services for employees – HR App
  • Digital channels and platforms for the training process
  • Automation of the recruitment process
Middle management and experts
Tech and digital employees
Line staff
Our approach to employee development

The Magnit Group employs over 360,000 people. This is a huge team for which we are responsible. Our ambition is to be the No. 1 retail employer in Russia for our hires, making a positive impact on the quality of their lives and professional development.

Since 2019, we have been implementing an HR Strategy that covers developing and promoting our corporate culture and employer brand, optimising the Company’s corporate structure, improving our EVP for employees, attracting and retaining talent, as well as automating and digitalising our HR processes.

Magnit’s HR development principles
Employee-centred culture
  • Increase engagement at all levels and foster leadership skills
  • Develop our business through employee engagement
Develop our business through employee engagement
  • Novel and proactive approaches to recruitment
  • Flexible organisational structures, working formats and processes
In-house talent development
  • Novel and proactive approaches to recruitment
  • Flexible organisational structures, working formats and processes
Smart employer
  • Process reorganisation and automation
  • Solutions based on data and economic efficiency

As part of the strategy, we have set HR management targets and measure progress on an annual basis.

Strategic goal to 2025 2022 performance
40% maximum turnover rate 55.4% turnover rate at Magnit (vs 64.6% in the base year of 2019)
Employee development system

Material topics

  • Respect of labour rights and safe working conditions
  • Equality and inclusion
  • Increasing the number of customers and employees committed to healthy lifestyles

Priority UN SDGs

Russia’s national projects

Labour Productivity

Principles of the Social Charter of the Russian Business

Business partnership and stakeholder engagement

We believe that employees are a key asset of a company; we support human development. We believe that a human life is the highest value. We believe that workplace safety and employees’ health cannot be compromised in order to make profit.

RSPP Reference Performance Indicators

1.4
3.1.1
3.1.2
3.1.5
3.1.6
3.1.10
3.1.12
3.2.2

Key documents

Internal regulations

  • Human Rights Policy of Magnit PJSC
  • HR Strategy
  • Internal Workplace Regulations
  • Regulations on Remuneration
  • Regulations on Remote Working
  • Regulations on Digitalisation of Labour Documents
  • Regulations on the Social Programmes of JSC Tander
  • Regulations on Employee Awards from the Ministry of Agriculture of the Russian Federation
  • Regulations on Badges of Distinction for Employees of Selta LLC
  • Regulations on Badges of Distinction for Employees of JSC Tander
  • Internal regulations governing employee competitions

External documents

  • Russian Labour Code