Personnel structure

In 2022, the Magnit Group’s headcount stood at 360,900 people.

One of our key HR objectives is to increase staffing and keep turnover, which is typical of the retail industry, within acceptable limits. High turnover in the industry is largely due to the fact that young employees view retail jobs as temporary employment and start looking for more attractive options in terms of compensation and benefits. To mitigate this trend, we offer young professionals career opportunities and welcome horizontal movements within the Company.

During the year, we managed to significantly reduce staff turnover at our pharmacies and own facilities. The traditionally low turnover rate at Magnit’s head office has become even lower.

To enhance employee loyalty and reduce turnover, we continue our efforts to improve working conditions and incentive system, implement additional social initiatives for employees and are in an ongoing and open dialogue with our team.

How we reduce staff turnover

• We retain and incentivise top performers by developing a system of professional skills competitions.
• We motivate employees to achieve five, ten, or 15 years of service with the Company by presenting them with awards and corporate badges of distinction for their length of service.
• We make consistent efforts to increase employee engagement, loyalty, and satisfaction as part of the Caring for People competition.
• We introduce gamified mechanics, contests, and activations to celebrate major Company events such as Mr and Ms Magnit and DIXY, the Company’s Birthday, Salesperson Day, as well as the Professional Season and New Year contests. This helped us set a steady positive trend in our employer brand loyalty index in social media and retain the best talent. As a result, we are building a strong, engaging brand for job seekers, employees, and customers alike.
• We pay close attention to onboarding new hires and reduce turnover among them through a programme of welcome kits.
• We take care of employees in distress by offering a social support programme that includes seaside health resort treatment.
• We continue increasing the number of New Year presents for our employees’ children.